We have noticed a shift in the culture of dental practices world-wide during the past 5 years. Dentists are becoming more consumed with clinical work and are looking to their practice managers to take on the leadership, management and day-to-day decisions in the practice. Practice managers are the go-to person when things need to get done and important choices have to be made. We believe they require more support and recognition. Read more on this here.
Given the right resources and support, the future for dental practice managers is promising, and their impact on the success of dental practices will continue to grow. With this in mind, we have created a new workshop to help address the changing needs of a modern practice manager. Our Power to the Practice Manager course will empower and equip your practice manager with the tools needed.
This 1 day, action-packed course is going to cover:
How to think like a patient, act as a manager:
- KPIs to keep an eye on
- Analysing key reports to support your practice owner
How to gain, guide and retain your staff:
- More efficient HR to streamline your business
- Alleviating recruitment stresses
- Leadership skills to help you get the most from your practice
Ways to create an aligned and consistent practice:
- Creating practice standards and protocols
- What you need to know about patient retention and customer service
- Fostering a patient- focused culture in your practice
Staying on top of regulatory compliance and infection prevention.
This course entitles you up to 7 CPD hours and will give you loads of tips to take back to the practice and implement immediately! There is no other workshop out in the market designed for dental practice managers.
We have reopened this workshop as we have additional seats available. Therefore, our Early Bird Discount has been extended until Feb 10 (or until sold out).