The currency of employment – Learn from Julie Parker
By Julie Parker, Julie Parker Practice Success Over the years of being both an employee and...
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Tag: Staff
Did I really expect a good outcome from this?
By Julie Parker, Julie Parker Practice Success I’m going to tell you a story. It’s a story of a...
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Getting clear with staff — improving communication and staff retention
Have you ever been surprised by a staff-member tending their resignation? You shouldn’t be. I say they should have felt safe enough, and seen you open enough, to share their feelings before it came to quitting.
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Do you need to control your impulses?
Self-control is a vital skill to master when you are managing a group of people. I know from my early practice-ownership days that certain situations would challenge me. Such as staff calling in sick, not checking lab work had arrived for an imminent insert appointment and staff not following a process that had already been explained.
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The five pillars of trust
It cannot be overstated how important it is for any manager to foster trust. You will not achieve appropriate levels of engagement and employee commitment without it. Trust is so essential to your success that if you feel ineffective in this area, my advice to you is to stop everything else and get good at it!
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The engaged receptionist
It has always been obvious that a great receptionist improves the environment of any business and a bad one will be highly likely to have a damaging affect.
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