January 2017

Crushed by criticism?

30 Jan 2017

Giving and receiving negative feedback is fraught with apprehension for all involved. For the deliverer it requires a thoughtful approach. But even when a lot of care is taken, the receiver can still react with anger.

Generate more revenue with short term orthodontics

29 Jan 2017

If you are unfamiliar with the concept of short term orthodontics, our one day accreditation course will provide you with the knowledge and skills to plan and treat mild to moderate cases in your own clinic.

Achieving continuous improvement through ‘CANI’

29 Jan 2017

CANI is Constant And Never-ending Improvement. I adopted this as one of the principles I would live by. Every day I would focus on one particular area to improve and master.

How to make your hygiene department even more profitable

24 Jan 2017

The notion that all that hygienists do is ‘take cleans off dentists’ couldn’t be further from the truth. In today’s era, practices that have the right systems in place within their hygiene departments are not only highly profitable, but also find there is a higher uptake of major restorative and aesthetic cases flowing into the books of the dentist.