The #1 way to ensure patient happiness
Practices implement many and varied routines to aid in the happy patient, such as fresh coffee, aromatherapy and strong customer service.
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Tag: Strategies
Keep attracting referrals
Dental practices are only viable with repeat business. It is your loyal patient base who return for all of their required dental treatments that are likely to be responsible for around 80% of your turnover.
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The quickest way to build rapport with your patients
Developing great relationships with your dental patients is one of the most effective ways to promote both patient loyalty, and patient referrals. So what can you do to establish these strong connections quickly?
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The engaged receptionist
It has always been obvious that a great receptionist improves the environment of any business and a bad one will be highly likely to have a damaging affect.
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Is your practice suffering from ‘business procrastination’?
Procrastination is avoidance; avoidance of expending the energy in the short term, in order to achieve a long-term goal. We instead opt for doing things that provide more immediate satisfaction, such as chat to fellow staff members or complete less challenging, basic tasks.
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The power of patient surveys
Creating a patient survey is now easy to organise, but in order for this exercise to give you meaningful data, it needs to be the right survey.
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Succeeding despite self doubt!
What stops many of us from stepping up for ourselves is self doubt. This self doubt displays itself through our internal dialogue.
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