The way that people communicate is different. No longer will phone and email be a sufficient way to maintain contact and interact with your patients. Today’s consumer is much more comfortable communicating via text or other messaging apps. Dental practices that aren’t catering to these differing communication preferences could be left behind.
Join us for a free webinar to learn how using messaging to augment your service will significantly boost patient satisfaction and save staff members time. We’ll also give you tips and tricks for implementing a messaging strategy that works best for your business.
Key takeaways include:
- Why messaging can improve customer satisfaction and retention
- An understanding of today’s communication landscape
- How to use messaging to take “touchless” payments
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E: editor@thedentalreview.com.au
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