practice management Archives

The danger of choosing efficiency over function

17 Apr 2017

By Julie Parker, Julie Parker Practice Success Technology is a marvellous thing. Clinically it has...

Stop shaming or blaming: get to the solution, and the lesson, faster!

12 Mar 2017

By Julie Parker, Julie Parker Practice Success I learned early on in my time as a practice owner...

Are you ‘Accreditation ready’?

27 Feb 2017

By Rose Holdsworth and Kelli Dearlove, People In Practice We live in a savvy world As consumers...

The currency of employment – Learn from Julie Parker

25 Feb 2017

By Julie Parker, Julie Parker Practice Success Over the years of being both an employee and...

Did I really expect a good outcome from this?

12 Feb 2017

By Julie Parker, Julie Parker Practice Success I’m going to tell you a story. It’s a story of a...

Crushed by criticism?

30 Jan 2017

Giving and receiving negative feedback is fraught with apprehension for all involved. For the deliverer it requires a thoughtful approach. But even when a lot of care is taken, the receiver can still react with anger.

Achieving continuous improvement through ‘CANI’

29 Jan 2017

CANI is Constant And Never-ending Improvement. I adopted this as one of the principles I would live by. Every day I would focus on one particular area to improve and master.

The best way to raise performances is to lead by example

27 Dec 2016

As owners and managers it is up to us to set the standard. And you cannot achieve this with words alone. It is your ACTIONS that people will follow.

Getting clear with staff — improving communication and staff retention

9 Dec 2016

Have you ever been surprised by a staff-member tending their resignation? You shouldn’t be. I say they should have felt safe enough, and seen you open enough, to share their feelings before it came to quitting.

Managing expectations on your path to success

8 Dec 2016

When I bought my practice in 2003 I quickly learned that things were no longer straightforward. Whether I was organising finance for an equipment purchase, arranging a staff dinner or achieving a ‘well-planned for’ goal, the path always threw up ‘interesting’ barriers.