The notion that all that hygienists do is ‘take cleans off dentists’ couldn’t be further from the truth. In today’s era, practices that have the right systems in place within their hygiene departments are not only highly profitable, but also find there is a higher uptake of major restorative and aesthetic cases flowing into the books of the dentist.
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As owners and managers it is up to us to set the standard. And you cannot achieve this with words alone. It is your ACTIONS that people will follow.
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The Dental Review is the newsletter for the Australian Dental Community. This unique service helps you reach over 17,000 dentists and dental professionals in Australia and New Zealand via email.
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With unprecedented prices being achieved for practice sales, there has never been a better time than now to make some changes and put a strategy of succession into your practice.
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Grow your business by gaining the knowledge, expertise, predictability, support and confidence to perform short term cosmetic orthodontics to a high standard.
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Have you ever been surprised by a staff-member tending their resignation? You shouldn’t be. I say they should have felt safe enough, and seen you open enough, to share their feelings before it came to quitting.
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As technology continues to grow as part of our day-to-day life, mobile devices are revolutionising the way customers organise healthcare, including browsing for dental practice information, choosing a provider, booking online and confirming appointments.
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When I bought my practice in 2003 I quickly learned that things were no longer straightforward. Whether I was organising finance for an equipment purchase, arranging a staff dinner or achieving a ‘well-planned for’ goal, the path always threw up ‘interesting’ barriers.
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Julie Parker Practice Success (JPPS) clients have increased their treatment plan acceptance rates from 65% to 75% — increasing turnover by at least $80K per annum.
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Self-control is a vital skill to master when you are managing a group of people. I know from my early practice-ownership days that certain situations would challenge me. Such as staff calling in sick, not checking lab work had arrived for an imminent insert appointment and staff not following a process that had already been explained.
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