Dealing with angry patients
Because upset patients rarely give you advance notice that they are about to become confrontational, you need to plan now, and have it in your back pocket ready to use when necessary.
Read More13 Sep 2016
Because upset patients rarely give you advance notice that they are about to become confrontational, you need to plan now, and have it in your back pocket ready to use when necessary.
Read More5 Sep 2016
Practices implement many and varied routines to aid in the happy patient, such as fresh coffee, aromatherapy and strong customer service.
Read More3 Sep 2016
Dental practices are only viable with repeat business. It is your loyal patient base who return for all of their required dental treatments that are likely to be responsible for around 80% of your turnover.
Read More25 Aug 2016
Professor Ian Meyers, Prosthodontist Dr Robert Junner and Dr Farid Khan combine to present the upcoming two day symposium, The Worn Dentition, on the Gold Coast 23-24 September 2016 at Mantra Legends in Surfers Paradise.
Read More24 Aug 2016
Developing great relationships with your dental patients is one of the most effective ways to promote both patient loyalty, and patient referrals. So what can you do to establish these strong connections quickly?
Read More23 Aug 2016
MediLend was established primarily to offer the healthcare industry a finance alternative to the...
Read More23 Aug 2016
Most dentists are losing $100,000’s in productivity from poorly performing hygiene programs. Are...
Read More23 Aug 2016
Laurentide Medical Equipment & Vehicle Finance make it our business to support your business....
Read More16 Aug 2016
The modern, preferred approach to enhance someone’s smile is to move their own teeth into a more favourable position, whiten the teeth and use cosmetic contouring, or bonding, to create a more appealing smile.
Read More12 Aug 2016
It has always been obvious that a great receptionist improves the environment of any business and a bad one will be highly likely to have a damaging affect.
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