Burning Mouth Syndrome
Burning Mouth Syndrome (BMS) is burning pain in the mouth that may occur every day for months or longer. Doctors and dentists do not have a specific test for BMS, which makes it hard to diagnose.
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Author: Sam Khoury
Crushed by criticism?
Giving and receiving negative feedback is fraught with apprehension for all involved. For the deliverer it requires a thoughtful approach. But even when a lot of care is taken, the receiver can still react with anger.
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Generate more revenue with short term orthodontics
If you are unfamiliar with the concept of short term orthodontics, our one day accreditation course will provide you with the knowledge and skills to plan and treat mild to moderate cases in your own clinic.
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Achieving continuous improvement through ‘CANI’
CANI is Constant And Never-ending Improvement. I adopted this as one of the principles I would live by. Every day I would focus on one particular area to improve and master.
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How to make your hygiene department even more profitable
The notion that all that hygienists do is ‘take cleans off dentists’ couldn’t be further from the truth. In today’s era, practices that have the right systems in place within their hygiene departments are not only highly profitable, but also find there is a higher uptake of major restorative and aesthetic cases flowing into the books of the dentist.
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The best way to raise performances is to lead by example
As owners and managers it is up to us to set the standard. And you cannot achieve this with words alone. It is your ACTIONS that people will follow.
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Email marketing services from The Dental Review
The Dental Review is the newsletter for the Australian Dental Community. This unique service helps you reach over 17,000 dentists and dental professionals in Australia and New Zealand via email.
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Getting clear with staff — improving communication and staff retention
Have you ever been surprised by a staff-member tending their resignation? You shouldn’t be. I say they should have felt safe enough, and seen you open enough, to share their feelings before it came to quitting.
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Online booking systems enhance the patient experience
As technology continues to grow as part of our day-to-day life, mobile devices are revolutionising the way customers organise healthcare, including browsing for dental practice information, choosing a provider, booking online and confirming appointments.
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Managing expectations on your path to success
When I bought my practice in 2003 I quickly learned that things were no longer straightforward. Whether I was organising finance for an equipment purchase, arranging a staff dinner or achieving a ‘well-planned for’ goal, the path always threw up ‘interesting’ barriers.
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